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Spa Policies

Hours

Wednesday, Thursday & Sunday: 8am – 5pm
Friday + Saturday: 8am – 7pm
Closed: Monday + Tuesday

Advance Booking

The Spa at the INN receptionists will happily assist you with scheduling services that best fit your needs. We recommend scheduling in advance to ensure your service, preferred time and provider are available. Walk-in appointments are welcome based on availability.

Arrival

We recommend arriving 30 minutes prior to your scheduled appointment to allow time for a smooth check-in and relaxation time. Upon arrival, you will be provided a robe, sandals and a locker to store your personal belongings.

Facilities

Early arrival is recommended for use of the Relaxation Room and co-ed jacuzzi. Bathing suits are required. Light refreshments and grooming amenities are provided.

*Jacuzzi is being repaired and unavailable until further notice.

A Quiet Place

For the enjoyment and privacy of our guests, please speak softly during your time at the spa. Please silence your phone while enjoying the spa.

Age Requirements

Guests must be at least 16 years old to enter the spa facility. Our salon welcomes guests of all ages.

Attire

For most spa treatments undress to your level of comfort. Our providers will always keep you properly draped throughout your treatment. If using the co-ed jacuzzi area, bathing suits are required.

Payment

We require a valid credit card to schedule all spa and salon appointments. Room signing is available for hotel guests. Before leaving the spa, we ask guests to stop by the front desk for payment of service; tax is included in the price of the service and gratuity may be added to your bill upon checkout.

Change and Cancellation Policy

If you must change or cancel your appointment, please notify us at least twenty-four hours in advance of the treatment time to avoid being charged. No-shows and/or cancellations within twenty-four hours of the scheduled appointment time are charged 100% of the value of the service. Cancellation of group reservations requires a seven-day notice.

Groups

Groups are welcome at the spa. Please ask for rates. Cancellation of group reservations require a seven-day notice.

Tours are not available during business hours due to the privacy and comfort of our visiting guests.

Spa menu and prices may change without notice.

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