Title: Sports Book Ticket Writer
Department: Table Games-IMG
Opening Date: May 4, 2022
Closing Date: Open Until Filled
Gaming License Required: Yes
Pay Rate: $14.18
Shift: Varies, Including weekends and Holidays.
Job Summary: Our Ticket Writers deliver an outstanding service which exceeds our customer’s expectations and actively promote William Hill. They are experts in our innovative range of betting offers and they actively communicate these to our customers. They are aware of and contribute to sports book action plans and take pride in knowing who our customers are and how our processes work.
Qualifications: Genuinely interested in working with and helping customers. Excellent communication skills. Prefer working as part of a Team and well-presented, polite, tactful and friendly. Numerate, lively and quick thinking. Resolve complaints and difficult situations in a calm and patient manner. Enjoy promoting products and services confidently. Gather and act on customer feedback effectively. Prioritize quick, effective speed of service. High standards, initiative, pro-activity and professionalism. Flexible to perform different task and follow procedures correctly. Full of drive and enthusiasm for your own development. Must be 21 years of age or older.
Mescalero Apache Tribal Preference. Bi-cultural experience preferred.