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Lead Concierge

Title: Lead Concierge
Department: Hotel
Opening Date: June 17, 2022
Closing Date: Open Until Filled
Gaming License Required: No
Pay Rate: $13.50
Shift: Varies, including weekends and Holiday

Job Summary: The concierge is available to answer any guest inquires regarding inn of the mountain gods resort and casino, cities, events, and attractions. Concierge supervisor will report to front office manager for any issue or concerns and will follow chain of command. This individual will provide exceptional customer service to all of our guests and will support other departments including Sales, Front Office, and Bellman/Valet, as needed. Supervisor must attend all meeting, and review and update all promotions .Concierge supervisor must follow all department and company policies and procedures of IMG.

Job Qualifications: High school diploma or general education degree (GED); six to twelve months related experience and/or training; or equivalent combination of education and experience. Ability to interpret an extensive variety of instruction in written or diagram form. Skill and ability to use and operate an adding machine, computer, fax machine, scanner and copier. Must have the skill and ability to use Hotel System.

Mescalero Apache Tribal Preference. Bi-cultural experience preferred.

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