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Hospitality Training Specialist

Title: Hospitality Training Specialist
Department: Human Resources
Opening Date: February 17, 2023
Closing Date: Open Until Filled
Gaming License Required: Yes
Pay Rate: DOQ
Shift: Days

Job Summary: The Hospitality Training Specialist will help drive IMGR&C Philosophy and ensure all training and development activities are strategically within the organizations vision and values. Works with the HR Training Manger, the departments, and Team Members for their training initiatives and goals. Identifies and addresses employee and organizational development needs. Conducts training needs assessments. Assists with designs and development of training programs and facilitates the delivery of both Customer Service and Hospitality programs. Manages the design, planning, and implementation of training programs, policies, procedures and strategies that support the resort goals and objectives.

Job Qualifications: Associates Degree in Education, training, or other Human Resources related field of study from a two-year college or university; Or equivalent training in Human Resources. A member of the Mescalero Apache Tribe may agree in writing to complete the educational requirement at their own expense with the assistance of IMGR&C through the educational assistance program outlined in the Team Member handbook. Educational requirement that is not met in an agreed upon time is subject to a status change in employment .Proficiency in Microsoft Office Suite software to include Word, Outlook, and PowerPoint; Must have negative drug/alcohol test; Satisfactory compliance with MATGC background investigation.

Mescalero Apache Tribal Preference. Bi-cultural experience preferred.



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