Computer Technician I
Title: IT Computer Technician I
Department: Information Technology
Opening Date: June 11, 2019
Closing Date: Until Filled
Gaming License Required: Yes
Positions Available: 1 Full Time
Pay Rate: DOQ
Job Summary: This position is responsible for the support for all PC workstation hardware and software with end users. Customer service support provided to issues and request related to IT Help Desk responsibilities. Experience and working knowledge with PC workstation/laptops operating system platforms, Microsoft Office application systems, hotel management applications systems, casino management application systems, food & beverage management application systems, point of sale application management systems, inventory control management systems, and software application systems related to the business operations for the end users. This position will maintain, monitor, troubleshoot, upgrade, install, and support the network infrastructure troubleshooting, hardware, software, printers, workstation, laptops, peripherals, and accessory requirements for the end user and the operations of business.
Job Qualifications: High school diploma with certifications and/or technical trade school in discipline: 2 years or more experience with PC workstation hardware and software, printers, and business office software application systems; 1 year or more experience with at least three or more of the following: hotel management applications systems, casino managements application systems, food & beverage management application systems, point of sale application management systems, inventory control management systems, and software application systems related to the business operations for the end users; Required to be “On call” for 24 hours availability; Required to adhere to all business and IT policies and procedures; Must have a commitment for high service quality and customer satisfaction; Must work well under pressure and strong multi-tasking skills; Excellent written and oral communication skills; Desired to have a graduate degree in technical field and/or equivalent experience; Desired to have certification with Cisco Networks and/or Microsoft; Desired to have certification for A+, Dell Service Authorization, HP Service Authorization.
Mescalero Apache Tribal Preference. Bi-cultural experience preferred.